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I booked for 3 nights and couldn't sleep well for all three nights because the fire alarm kept ringing 10-15 times in the night and even in the day. I kept complaining but to avail. First night it started at 3.45am in the wee hours and they said its a false alarm and then it kept ringing again n again n again n again. Really didn't expected such nightmarish stay in ITC property.
Stayed here for the night after arriving in new delhi as we were departing to agra the next day. Had continuous trouble withe key card and the duty manager and staff were helpful but it was too much of a trouble especially when you just want to rest after a long trip. Ala carte breakfast didnt taste as good as the price paid and staff were not very attentive.. Rooms and lobby are well appointed.